Archive for July, 2009

One more thing twitter tells us about the news

Wednesday, July 22nd, 2009

This is becoming increasingly clear to me. What makes the news powerful is that it’s both content and discourse at the same time, in different amounts at different times, depending on who’s talking and listening and so on.

A fantastic example: Twitter’s move from the @reply to the @mention fundamentally represents the collapse of the distinction between discourse and content. The @mention is a kind of weak push to the recipient, asking for his attention or speaking to her: “Hey, @username! Yes, I’m talking to you!” This is discourse.¹ And in the meantime, of course, @mentions go out to all the followers of the author of the tweet. Those followers read about the person @mentioned. “Hey, everyone! Yes, I’m talking about @username!” This is content.

This is discourse and this is content—at the same time, depending on who’s reading. Talking to someone and about that same someone is the same thing. And it’s not even horribly rude! Even when it happens in a crowded space!

There is no longer a bright line between those who discuss and are discussed. We are all sources, and we are going direct to one another and about one another at the same time. There is no longer an important distinction. The world is too densely interconnected.

This is, of course, why we care about people: “Sources, celebrities, organizations, businesses, governments, reporters, experts, bloggers, and our friends are all people or newsmakers generally.” We plan to treat them all as equal people from a technical perspective. A user is a person the same way the president is a person, and we think code should reflect that truth. It fits neatly with our vision that the code structuring the news should reflect the fundamental facts about it.

In short, if you want the news about Robert Reich and health care reform, you don’t care whether (1) he’s the author of an article or post about health care reform, (2) he’s mentioned as a source in someone else’s article or post about health care reform, or (3) he’s tweeted, shared, or otherwise passed a link to an article or post about health care reform. It’s all Robert Reich, and it’s all health care reform. Presented in an intuitive UX, that’s what matters—a new kind of conversation composed of discourse and content as two sides of a newly unified kind of communication.

¹ With anything push on the internet, there’s obviously a real danger for spam, which is why twitter.com leaves @mentions from non-friends on a different screen. Twitter clients commonly put such @mentions in a secondary stream. In other words, the ease of discourse isn’t great, which is exactly what makes it work.

Why Hasn’t Visualization Taken Off? Think Ends and Means.

Sunday, July 12th, 2009

I was talking the other day with a guy who knows his way around business on the internet. Not his first rodeo. I was pitching our vision here at newsmango.

And he asked me one of those questions that’s supposed to be a stumper: “If visualization is so cool, why hasn’t it already gained traction?”

It’s a good question really. I didn’t have a pat answer at the time, which is odd, since it’s something I’ve thought about at considerable length. I think I essentially mumbled something about amazing things happening with javascript. Plus look at HTML5 on the horizon. Well, that didn’t cut the mustard.

So he rescued me. “It has succeeded—and wildly. It’s games, and it’s Flash.” he said. “That should be your answer.” He went on to talk about the size of the market—bigger than the movie industry, if I recall. And he ticked off YouTube and other major operations using Flash.

Now that I’ve had a chance to collect my thoughts, however, I’m ready to say: You’re half right. Also: so was I.

But first I want to circle back. In general, the question “why hasn’t X already happened?” is often too clever by half. Taken to its extreme, it would force us into all kinds of awkward denials, like the plausibility of a twenty-dollar bill ever lying on the sidewalk, ready for you to find—because somebody would have picked it up! The point is that—every once in a while—irrational things happen, like this digression perhaps.

Anyhow. My interlocutor made two separate claims, and both were half right. Sure, Flash has deep and broad penetration into the market. But the exceptions are important, as Fred Wilson found out from his commenters a few months ago. “I got completely and totally trashed in that discussion and rightly so,” Fred later wrote, “as I suggested that Flash is open, which it is not, and missed out on the trend toward HTML5 based solutions.”

But my interlocutor’s claim about video games is more interesting. He’s correct, of course, that games are an established success story for visualization and graphics. Nevertheless, they’re not the perfect precedent for us. Why? Because the graphics in video games are ends in themselves.

I think it’s true that, where web services have found compelling ends-in-themselves reasons for graphics or serious visualizations of data, they have succeeded. But that’s only trivially true because games are in fact the only example that comes to mind.

I say “web services” because there are fantastic one-off visualizations done by organizations like the New York Times. Nevertheless, efforts like the Times’s vizlab—which, by my lights, are incredibly cool and wildly promising—haven’t blown up yet. (This list of such efforts, and similar efforts, is too long to attempt.)

For newsmango, however, the visualizations are just a means to an end. While cool by themselves, our visualizations are mostly just an interface to the news, which is text and will be for a long time.¹ The visualizations aren’t the point. A better kind of search and information discovery is the point.

And that’s the thing really. Visualization has captivated the mind. We all think about it so romantically. We end up with projects focused on it. Consider this monstrosity, called Spectra, brought to you by MSNBC. Also, silobreaker isn’t exactly user-friendly. Or consider even Stamen’s work with Digg. It’s beautiful stuff, but sort of the way a lava lamp is beautiful. It gets nothing done. The examples are endless.

It’s time to put visualization to work—to make it a better means to a highly desired end: news the way we love it. And along the way, if it’s beautiful or reveals powerful patterns in immense data sets, that would be an awesome bonus.

¹ Text is atemporal, while audio and video require one to rewind and fast-forward, so scanning and non-linear consumption are much, much more difficult.